Shipping policy

Last updated: [May 2025]

At Living Gratitude, we’re committed to delivering your orders as efficiently and reliably as possible. Below is a detailed overview of our shipping processes, estimated delivery times, and important notices.

 

Order Processing Time

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Once your order is processed, it is handed over to our shipping partners for dispatch.

Note: Processing times may extend slightly during high-demand seasons (e.g. holidays).

 

Shipping Locations

We ship to most countries worldwide. If we’re unable to deliver to your location, we’ll contact you immediately and issue a full refund.

 

Estimated Delivery Time

Shipping time varies depending on the destination country and selected product. Below are estimated ranges:

 

Please note: Delivery estimates exclude processing time.

 

Shipping Carriers

We use a variety of trusted logistics partners including CJPacket, USPS, YunExpress, DHL, EVRi, and other regional couriers to ensure safe and timely delivery.

Shipping Fees

We offer free or discounted shipping on most products. In cases where shipping fees apply, they will be calculated and displayed at checkout based on destination and product weight.

Tracking Information

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on our Track My Order page or via the courier’s website.

Customs & Import Taxes

Buyers are responsible for any applicable customs duties, taxes, or import fees that may apply in their country. We are not liable for delays or additional charges due to customs clearance procedures.

Delayed or Lost Packages

If your order hasn’t arrived after the estimated delivery time:

1. Check your tracking info

2. Contact your local post office

3. If still unresolved, email us at support@livinggratitudes.com

We will investigate the issue and offer a resolution, which may include reshipment or refund depending on the case.

Incorrect Addresses

Please double-check your shipping address before confirming your order. We are not responsible for deliveries to incorrect or incomplete addresses provided at checkout.

Split Shipments

In some cases, items from the same order may ship separately due to stock availability or warehouse location. You will receive a tracking number for each package if this applies.

Questions?

If you have any questions about shipping or your order status, please reach out to our support team at support@livinggratitudes.com We’re happy to help.